Privacy Policy

Last Updated: October 21, 2026

Your privacy is important to me. As a Broker with REMAX Professionals North, Brokerage, I am committed to respecting and protecting the personal information you share when visiting my website or contacting me about real estate.

This Privacy Policy explains how information is collected, used, stored, and shared through www.lisamercer.ca.

1. Information Collected

When you contact me through this website, I may collect personal information that you voluntarily provide, including:

  • Your name, email address, and telephone number.

  • Information about your real estate interests or needs.

  • Details about properties you are interested in buying, selling, or learning more about.

  • Any additional information you choose to include in your message.

This website also collects certain technical information automatically through Squarespace, including browser and device information, IP addresses, pages visited, and website activity.

2. How Your Information Is Used

Personal information collected through this website may be used to:

  • Respond to questions, messages, and real estate inquiries.

  • Provide information about properties, buying or selling real estate, and related services.

  • Arrange property showings or follow up on requests for assistance.

  • Maintain contact records and manage ongoing client relationships.

  • Improve website functionality, performance, and visitor experience.

  • Meet applicable legal and regulatory obligations.

Personal information will be used for the purposes identified at the time of collection or as otherwise permitted by applicable privacy legislation.

3. Contact Forms and Client Relationship Management

When you submit an inquiry through this website, the information you provide may be added to a customer relationship management (CRM) system.

This system helps me organize inquiries, maintain contact information, track communications, and provide ongoing real estate services.

Submitting a contact form does not automatically subscribe you to promotional emails or newsletters. Marketing communications will only be sent where permitted by applicable Canadian anti-spam legislation.

You may withdraw your consent to receive marketing communications at any time.

4. Sharing and Disclosure of Information

Your personal information may be shared with REMAX Professionals North, Brokerage, when necessary to provide real estate services or fulfil applicable professional and regulatory obligations.

Information may also be processed by service providers supporting website hosting, contact forms, communications, and CRM services.

These providers may process or store information in Canada or other jurisdictions, where different privacy laws may apply.

Personal information will not be disclosed to unrelated third parties for their independent marketing purposes without your consent, except where otherwise permitted or required by law.

For information about the brokerage's privacy practices, please review the REMAX Professionals North Privacy Policy.

5. Website Analytics and Cookies

This website is hosted by Squarespace and uses Squarespace's built-in analytics tools to better understand website traffic and visitor activity.

Information collected may include:

  • Browser, network, and device information.

  • IP addresses and general location information.

  • Pages visited and time spent on the website.

  • Website interactions and referral sources.

Squarespace uses cookies and similar technologies to support website functionality, security, and analytics.

You can manage cookies through your browser settings and any cookie preference controls provided on this website. Restricting certain cookies may affect website functionality.

For more information, please review Squarespace's Privacy Policy and Cookie Policy.

6. Property Listings and External Links

Property listings displayed on this website are maintained to provide visitors with information about available real estate.

If you contact me about a specific property, the information you provide may be used to respond to your inquiry and assist with your real estate needs.

This website may also contain links to external websites, including real estate resources and social media platforms. These websites operate independently and have their own privacy practices.

I encourage you to review their privacy policies before providing personal information.

7. Protecting Your Personal Information

Reasonable safeguards are used to help protect personal information against unauthorized access, loss, misuse, or disclosure.

These safeguards may include secure website hosting, access controls, and appropriate measures for managing electronic client records.

While reasonable precautions are taken, no method of electronic transmission or storage can be guaranteed to be completely secure.

8. Retention of Information

Personal information is retained only for as long as reasonably necessary to provide requested services, maintain appropriate business records, and meet applicable legal or regulatory obligations.

When information is no longer required, it will be securely deleted, destroyed, or anonymized, as appropriate.

9. Access, Corrections, and Consent

You may request access to the personal information held about you or ask that inaccurate or incomplete information be corrected.

You may also withdraw your consent to certain uses of your information, subject to applicable legal, contractual, and regulatory requirements.

To make a request or discuss how your information is handled, please contact me using the details below.

10. Changes to This Privacy Policy

This Privacy Policy may be updated periodically to reflect changes to website functionality, business practices, service providers, or applicable privacy requirements.

Any changes will be posted on this page with an updated revision date.

11. Contact Information

If you have questions about this Privacy Policy or how your personal information is handled, please contact:

Lisa Mercer | Broker
REMAX Professionals North, Brokerage
Phone: 705-457-0364
Email: lisa@lisamercer.ca
Website: www.lisamercer.ca

For privacy matters involving brokerage records or real estate transactions, inquiries may also be directed to REMAX Professionals North, Brokerage.